1. From the Medeu high-mountain skating rink via the Medeu-Shymbulak gondola lift. Guests can check the current operating hours of the cable cars on the resort's website.
2. By electric cars at any time, except for the period of road works. Guests must check the day before arrival.
If you need help with a transfer, guests can write to WhatsApp.
Check-in is from 02:00 PM. An identity document is required upon check-in at the hotel.
Shymbulak Resort Hotel is located in a state national park. There are no shops, supermarkets, pharmacies or exchange offices. Guests are advised to stock up on medicines, cash (if guests do not wish to pay by card) and other essentials before arriving at the hotel.
Payment
In the hotel
In cash in the currency of the hotel — KZT
On the website
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]