Altstadthotel Arch

The front desk is not open around the clock. In case of arrival after 9 PM, it is necessary to notify the hotel in advance and receive instructions for check-in. Contact details can be found in the booking confirmation.

Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV DFV - Germany).