Kokoon Hotel Surabaya

686 mfrom the city center

from $ 28

Fantastic

8 reviews

9.3

Andrew

The staff was really nice, the bed was comfortable, and the room was very clean.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Juanda International Airport • 16.4 km

Available rooms

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Location

Jalan Slompretan No. 26, Surabaya

Airports
Juanda International Airport • 16.4 km

Description of the hotel

Location

A very nice option for those who like to be on the move! Hotel «Kokoon Hotel Surabaya» is located in Surabaya. This hotel is located in walking distance from the city center.

At the hotel

It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone.

Also, the following services are available for guests at the hotel: a massage room and a spa center. Sports fans are going to love a fitness center. You will find these entertainment amenities on the premises: a barbeque area. Here, you can treat yourself with water procedures as there will be an indoor pool and an outdoor pool.

To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, car rental, a safe-deposit box and a concierge.

The staff of the hotel speaks English.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

87 rooms

Services and amenities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Smoke-free property
Security guard
Express check-in/check-out
Terrace

Rooms

Room service
Family room
TV
Shower
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Telephone

Meals

Coffee/tea for guests
Breakfast
Restaurant
Bottled water

Internet

Free Wi-Fi

Transfer

Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Bike rental
Barbecue grill(s)
Sun Deck

Parking

Free parking
Parking nearby

Pool and beach

Indoor Pool
Outdoor pool

Sports

Fitness facilities

Beauty and wellness

Massage
charged separately
Spa
charged separately

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Deposit

-
100000 IDR in cash per room for the entire period of stay

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Deposit

-
100000 IDR in cash per room for the entire period of stay

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Front desk is open 24/7.

Special check-in instructions
Front desk staff will greet guests on arrival.

Know Before You Go

Pool access available from 6:00 AM to 8:00 PM.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

Fees

Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Payment

In the hotel

In cash in the currency of the hotel — IDR
By card

On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

9.3

Fantastic

Based on 8 reviews from guests around the world.

6 reviews are available in your language

Cleanliness
10
Hygiene products
Location
9
Meals
10
Value for money
9
Room
10
Service
10
Wi-Fi quality
10

Reviews

Kokoon Hotel Surabaya

Review sorting

Most relevant

Elena
leisure, solo
May 2025
Superior Double room (twin beds), 1 night
9.7
Fantastic
Elena
May 2025
Wi-Fi review:Wi-Fi was fast, no issues
What was good
Excellent, high quality hotel right in the center (Chinese quarter), 7-8 min walk to the Dutch quarter. Affable personnel. I would stay here again in Surabaya
What was bad
Drainage in shower is too slow. No other negative moments

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