from € 118
























Fantastic
2255 reviewsThis is a special review for the person from reception area. His name was George. I didn't stay in hotel ( hopefully in future) but I was in problem while contacting my family and booking a cab. George saw me when I enter in the hotel with the hope of help. I needed to connect with the wifi, He immediately support me to get connected and put me ease as I was panicking. I booked the cab hassle free and reached to my destination at where I was supposed to attend an interview. This man should be rewarded. Thank you George and Mercury hotel for having such supportive staff. Thanks
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Kleparz, Pawia 18 B, Krakow
Location
Your vacation should be comfortable! Hotel «Mercure Krakow Stare Miasto (Old Town)» is located in Krakow. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Krakow Barbican, Florian's Gate and St. Mary's Basilica.
At the hotel
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone.
The following services are also available for the guests: a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a gym. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the hotel.
You won’t have to leave your pet at home as they are allowed. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge.
The staff of the hotel speaks English, German, Polish, Russian and French.
Room amenities
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a mini-bar. The room equipment depends on its category.
Facts about the hotel
Year of construction
Type of electrical socket
Type C
230 V / 50 Hz
Type E
230 V / 50 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
| Check-in | 
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| After 15:00 | 
| Check-out | 
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| Until 12:00 | 
| Check-in | 
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| After 15:00 | 
| Check-out | 
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| Until 12:00 | 
Front desk is open 24/7. The deposit is fully refundable upon check-out after checking the condition of the apartment.  | 
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.  | 
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 2255 reviews from guests around the world.
150 reviews are available in your language
Cleanliness
9
Hygiene products
Location
9
Meals
10
Value for money
8,5
Room
9
Service
8,3
Wi-Fi quality
10
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union