Four Seasons Resort Sharm EL Sheikh

We recently stayed at FS Sharm El Sheikh from 8th to 22nd July and greatly enjoyed our time at the resort. This was our second stay, and it was wonderful to see many members of staff who were already so friendly and welcoming during our first visit — they were a big part of the reason we chose to return. As avid travellers, we usually prefer to explore new places and hotels, yet this is the first time we felt a resort offered everything we wanted, prompting us to come back for a second visit. It was a pleasure to see familiar faces such as Mr. Othman, Manager of Zitouni; Mr. Zakariah; beach staff member Muhammad; the beach team lead; Adanoub and Ehab (personnel from Yatai and Il Frantoio). Their warmth, friendliness, and constant willingness to assist made us feel at home throughout our stay and were part of the reason we wanted to come back. We were also delighted to be welcomed by new team members who immediately made a strong impression. Tony from the beach was attentive and friendly from day one. Mr. Emad, Manager of Arabesque, stood out for his exceptional hospitality and genuine warmth — he consistently went out of his way to ensure we felt comfortable and valued. Mr. Hatham, Outlet Manager (working in Zitouni), impressed us with his professionalism, approachable manner, and keen attention to detail. At the Lebanese restaurant, Adel and Fadi were not only highly efficient but also incredibly personable — they treated us like long-time friends, remembered our preferences, and made each dining experience a pleasure. By the end of our stay, our breakfast orders were on the table before we even asked, and their kindness towards our younger son (and all guests) was truly heartwarming. These are exactly the type of people we expect to meet at Four Seasons: professionals who are not only excellent at their jobs but also genuinely kind, engaging, and able to create meaningful connections with guests. It is wonderful that everyone working at the resort not only performs their role to the highest standard but also takes the time to converse with guests, sharing stories and insights about Egyptian culture, which made our stay even more enriching and memorable. Overall, we felt the resort had improved even further this year, and the staff were exceptionally well-trained. One area that could use some attention is the reception: while some staff were helpful and reassuring, this was not consistently the case. On a very positive note, the buggy service improved immensely. Last year, we sometimes had to wait over 20 minutes for a ride, but this year, it never happened once. All drivers were friendly, punctual, and even took the time to point out interesting features of the resort during the ride. We left with wonderful memories once again and look forward to returning in the future.