InterContinental Abu Dhabi by IHG

I recently stayed at InterContinental Abu Dhabi and overall, it was a truly pleasant and relaxing experience that I will definitely repeat in the future. What I liked most The excellent service and the cleanliness stood out the most. I really felt that I didn’t need anything else – everything one could want to relax is available in one place. The hotel offers great facilities, with two swimming pools and a private beach. I especially appreciated the thoughtful service of providing free cold water both at the hotel pool and at the Club pool & beach, where there are also special refill stations for your own bottles – a small detail that makes a big difference in the hot weather. What could be improved As a frequent traveler, I do have a few recommendations: The food selection was diverse, but I found it difficult to get simpler options, especially for children. Many dishes were heavy, with sauces and spices. Although the chefs were kind enough to sometimes prepare plain fish, it would have been very helpful to always have simple daily options such as grilled chicken breast or plain grilled fish. The beef was also almost always served rare, which is not ideal for children. A small tip for future guests: Nutella is available for breakfast, but only upon request. We only found this out during the last two days of our stay. It would be wonderful if Nutella could be available more openly, without needing to ask, or at least if guests were informed from the first day. Refreshing some of the furniture and replacing the mattresses, which felt a bit worn out, would make the stay even more comfortable. Exceptional Service Recognition While not every interaction was perfect, the vast majority of staff were warm and professional. Several people truly made a difference during our stay: Emad at the Selections restaurant, who always welcomed us with a genuine smile and made our day brighter every single time – a truly special person. At the Club Lounge, Vince and Ofelia were simply outstanding – always kind, friendly, and attentive, making us feel cared for in the best way possible. And last but definitely not least, our favorite “busy bee” Rebecca, who kept our room fresh and spotless every day. Thanks to her hard work and cheerful attitude, we always returned to clean, beautifully scented linens and towels. She deserves special praise for making our stay even more enjoyable. Final thoughts InterContinental Abu Dhabi offers everything you need in one place for a relaxing holiday: spacious pools, a private beach, excellent service, and a friendly atmosphere. Despite the few areas for improvement, our experience was overwhelmingly positive thanks to the wonderful staff, the high level of cleanliness, and the overall comfort. We look forward to coming back again soon!